Customer Service Representative – German Speaking

Full Time Job Front Runner Email Job
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Job Description

We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories.

We’re looking for a Customer Service & Sales Representative to service our German speaking markets . This is a new position that gives you the opportunity to work closely with the international team from our head office in Johannesburg, South Africa.


As a Customer Service & Sales Representative, you will:

  • Handle all customer service tickets from our website and social media channels to on customer enquiries, complaint and to provide appropriate solutions and alternatives.
  • Generate sales leads and follow up on sales leads though our CRM system.
  • Identify and assess customers’ needs to achieve customer satisfaction.
  • Build sustainable relationships of trust through open and interactive communication with both customers and team members
  • Meet personal/team sales and customer service targets.
  • Assist with placement of orders, refunds, or exchanges.
  • Coordinating between departments and operating units in assisting with day-to-day sales & administrative duties as required.
  • Requirements:
  • Proficient in German and English.
  • Track record of over-achieving on set targets (customer service and sales targets).
  • Ensure customers always enjoy a great brand experience with exceptional customer service.



Sound like an awesome fit? We want to hear from you. Please send your resume and cover letter to  careers@frontrunneroutfitters.com


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